I wanted to take a moment to recognize an exceptional employee at your store — Lucy, who works at the jewelry counter at the Milton location Nipissing rd From the moment I approached the counter, Lucy made me feel welcomed and taken care of. She greeted me with a warm smile and genuine enthusiasm, which immediately set a positive tone for my shopping experience. What stood out most was her professionalism and deep knowledge of the jewelry pieces. She wasn’t just “selling” — she was genuinely helping. I was looking for a gift for my daughter’s birthday and felt completely overwhelmed. Lucy took the time to listen to what I was looking for, asked thoughtful questions about my daughter’s style, and then carefully recommended a few pieces. She explained the materials, gave care tips, and even offered suggestions on how to pair the jewelry with outfits. Her patience and attention to detail were incredibly impressive. She also made sure the piece I chose was wrapped beautifully and that I left with everything I needed. It was clear that she takes great pride in her work and cares about the customer experience. You can tell that Lucy loves what she does — her energy, professionalism, and kindness truly elevate the entire shopping experience at Winners. Associates like her make a lasting impression, and honestly, she’s one of the reasons I’ll be returning to this store more often. If you’re looking for someone who represents your brand with excellence and goes above and beyond for customers, Lucy is it. I hope she’s recognized for her hard work — she absolutely deserves it.