The lady associate at jewelry counter in Richmond Hill ON on Yonge St. Was extremely rude! I was trying to return small item today January 16,2020. The item was purchased in Aurora store and ticketed wrong! The price was $28.00. She treated me like I did something wrong and even told me I was annoying! She kept repeating herself over and over again like I was an imbecile. On the other hand the store manager was very helpful and nice and we resolved the problem. I would suggest to Winners to train their employees not to be rude to their customers. I won’t return to this location because of this rude associate.