Anonymous
They do not deserve one star they need a 0 star button. I hired them for a move out clean . The place I’m moving out of is not dirty as I’m a tidy person it’s just with two jobs, being a single mom and having to pack into the other place I’m moving into I was not able to clean . These people left the Fridge and freezer exactly how I left it . I sent pictures and left voice messages they told me they can’t clean a fridge that hasn’t been shut off. The stove was shut off they didn’t clean that !! $420 was my estimate by the way but they can’t clean a stove and fridge they left the countertops the same way I left them . The toilet I can tell u they didn’t touch . The bathtub the same everything was an absolute disaster. Imagine being charged $130 an hour and all they did was spill water on the floor, because that wasn’t mopping , stuff was still on the floor that could have easily came up if it was in fact mopped .Worst place I have ever seen in my life. I sent pictures then the representative want to tell me that it’s ok for Molly maids standards !! what happened to customers being right . I’m spending my money and I’m telling them what your workers did was unacceptable. I learnt my lesson anytime you are hiring be there to watch over the workers I was at work so I wasn’t able to be there I trusted them left the keys for them to let themselves in and to do a professional cleaning job . To my surprise I got a professional scan . They did an awful job and all they could say is that it’s up to Molly Maids standards . They should have told me there standards for cleaning is low I would have looked else where .Molly maids west terrible shame on you !
1 month ago
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