Like others my experience is a complete disaster. Was originally told 6 weeks for delivery of new irons. Two days before I was told they were ready and would be delivered to store in 2 or 3 days, which would have been July 27th. When I went to collect I was then told it would be September 16th. Now they tell me October 25th at the earliest. Nobody cares, they refuse to cancel the order and give you your money back. Refuse to give you a contact name for a senior manager to complain to. All they care about is getting your money in their bank. Their excuse is that a manufacturer's factory was closed for 4 weeks, how does that lead to a 3 month delay? Not even worth one star, utter disgrace!