I ordered a club for a very important birthday and paid for Saturday delivery. This did not arrive until the Tuesday which then missed the occasion purchased for. I did not get any delivery notices until the day after it was delivered. The driver also knocked and then left it outside our house - luckily I was upstairs so managed to bring it into the house to safety before it had the chance to be stolen. I called customer services on the Monday re late delivery but no one got back in touch. I have tried to call for my delivery to be refunded - but they were shut at 16.10pm on a Friday although the lines state they are open 9am-5pm mon to friday. A very disappointing experience and I would not recommend buying from them online. I still have yet to hear from anyone so I shall try again tomorrow I guess. 1 STAR given and that is being generous!