I had an absolutely horrible experience with BudgetAir. I purchased a round-trip ticket, but instead of booking my full journey, they only booked my inbound flight and told me to “find my own way there” because they couldn’t secure the outbound ticket. If you can’t provide the full service that I paid for, the least you could do is cancel the whole booking and consult the customer first. But BudgetAir didn’t even ask for my consent — they just went ahead and did whatever they wanted. That’s completely unprofessional and unacceptable. When I reached out for help, I got no proper explanation, no accountability, and no effort to fix the issue. It’s as if once they take your money, they simply stop caring. BudgetAir has shown zero respect for customers and no sense of responsibility. I will never use them again and strongly advise everyone to avoid BudgetAir if you don’t want stress, frustration, and wasted money.