They offered cover on my Range Rover, then took my money, then told me shortly after that they now couldn't insure it fully comp anymore, so I cancelled cover, and they had the cheek to charge me a huge handling fee. They never respond to written instruction, instead making clients listen to hours of their holding music on the phone. When you do get through the staff simply lie. They are not a nice Company and apply "sharp" business practices, especially when you try to cancel insurance cover. I have had to block them on my card. I cannot suggest anyone does any business with them, they are very nasty. They do not have any email addresses one can use, - strange for a company that seems happy to use email and texting to fire information at you, but will not accept anything back.