I spent over an hour trying to get my car policy account online, but it seems the new system they have doesn’t work. Also, they say I have to use a different email address as one is registered, but they say it can't be deleted from the system. Pretty sure they can’t hold onto my email address. I can’t access anything online it so I am left with them not being able to do anything. It’s a simple fix really but they say they can’t help and they take over 30 mins to get on the phone. Have three policy’s with them and I am going to cancel
1 year ago
Direct Line has a
1.5
average rating
from
240
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