Absolutely shocking from an insurance company trying to get to speak to someone nearly 2hrs , when I asked the question I needed answered put on hold for yet another 15 mins , also told them they need more staff to answer phones , they want everything done through a portal , but that doesn't work when your buying a new van and to switch the insurance over , I can only say when this policy is up I will be shopping about and I will read reviews before deciding
2 years ago
Direct Line has a
1.5
average rating
from
268
reviews
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