KE
9 months since I have claimed for a small amount of wind damage on my property a roofing job which I am told should take 1 day has still not been completed . The scaffolding was put up 2 months ago workmen turned up with no materials so left saying they would have to get materials and come back.I have also not been compensated for work I had to arrange to be done myself despite direct line telling me to do this in February .Unable to contact them by phone this week ( as email is ignored)Unsure what else I can do now but ido know I will not be renewing with them.
1 year ago
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Direct Line has a 1.5 average rating from 240 reviews

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Alice, Customer Support

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