I took landlord insurance with direct line and asked the customer service agent if home emergency cover was also included which he quickly said yes to. After that the worst experience started, asked them to repair boiler to a bulb to all of which they said no with strange excuses. The only time they said the customer service agreed, they put me on hold for hours until I gave up. Steer clear of this company.
1 year ago
Direct Line has a
1.5
average rating
from
240
reviews
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