They are very quick in getting the insurance premium, but when it comes to claim than you see the actual colours. Its been more than 3 months and I'm still trying to find out what is going with my car insurance claim.Have rang them numerous time and also email them but no response. Terrible customer service and claim handlers. Worst experience ever had with a insurance company, been with them for 3 years definitely not going again with them. Stay away.
2 years ago
Direct Line has a
1.5
average rating
from
268
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