Renewal quote was 50% more than previous year! 9plus years no claims and have been with Direct Line for approx 18 years. The first person is spoke to said I couldn't speak to anyone regarding why as no one gets to speak to the underwriters! He then cancelled my policy and hung up. Second person was unable to tell me when the dates my current payment covered. No interest in reducing costs to an affordable cost and keeping a long term customer
1 year ago
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