Not even one star, Be aware, been with them for many years, water escaped through my shower box to my kitchen ceiling and damaged it, got in touch with them so they send plumber from sos which told me to let the insurance know and my insurance will look after it but after two weeks waiting i phoned them and they denied it and the plumber advice. Not even once they phoned me or send me any report from plumber. It is been going on for 3 months and not even once they got in touch with me. Every time i phoned them, they say, will get back to me. Don't Waste your money on them find decent one. The customer service are very rude too.