I got an online quote, tried to make payment , couldn’t. Received a message to open an account and activate it which was also done. The account would default to higher quote when tried to make payment and the system wouldn’t allow me to make payment for online quote. Spoke with five different people , no one could help and no one would put me through to any manager. I also complained an online complaint form. No response. The company is completely useless and highly inefficient and unprofessional. Suggest no one should use them. I will never ever use them now.
1 month ago
Direct Line has a
1.5
average rating
from
272
reviews