We paid $160 for a jersey and it came with the wrong number on it. They have no customer service. It's like dealing with a government agency. I tried the online chat. That was a joke. I emailed twice but never heard back. They desperately need a competitor! Anytime there's not competition the customer service SUCKS! $160 wasted (was our sons big Christmas gift). We won't purchase from them again. However, I'm confident they won't miss our business and will live on the dominate the industry.