Fanatics Reviews

2.4 Rating 12 Reviews
33 %
of reviewers recommend Fanatics

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A truly terrible business. Buy your apparel anywhere else. They charge you non refundable shipping and handling (who charges a separate handling fee?) and then 9.99 return fee. Even when it is their issue.
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Posted 1 month ago
Orderd shirt was arrive 26th January Didn't. Kept getting notice next day on on all I knew was last told post office mo 8th February I made call fanatics WOW what a nice surprise Lady was super nice told her last place I knew was at She checked said should been there 26th it's gone Actually no where be found Lost misplaced stolen Good news she sending me new one Yea 😊 special delivery so gets here Should arrive few days To the nice lady thank you 100 times made my day
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Posted 1 month ago
I had an excellent experience when I ordered my Ravens hoodie through Fanatics! The item was delivered well on time and I got regular messages from when my order started being processed until delivery. I will definitely be ordering all my sports attire through Fanatics!
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Posted 1 month ago
The material looks extremely cheap. Customer service doesn't respond and the fan cash feels like a scam. When I placed another to use the fan cash the message said it would be applied at the end of my order, which it was not. I tried reaching out to Customer service but have gotten nothing. I won't be from a company that is not trustworthy.
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Posted 3 months ago
I've used them in the past but now I feel like they just take orders and use people's money like interest free credit. It's been since Dec 5th that I ordered 3 items. I call earlier this week and they said I'd recieve an email from UPS with updated tracking since Landmark only transports to customs when coming into Canada. I never recieved an updated tracking and I just called again and now they tell me they will reissue an order for two of the items and a refund for the 3rd because it's now out of stock. It's been o er 2 weeks and I'm just finding this out now??? @Fanatics @Lids - Get it together. You charge good money for the products you sell so give your customers the service they deserve.
Fanatics 1 star review on 20th December 2023
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Posted 3 months ago
Worst customer experience ever. Ordered a Seahawks Throughback Jersey on Nov 1st with a Nov 24 estimated delivery date. Received an email on 11/21 notifying me that my jersey shipped. Fanatics never sent the jersey to the shipper and as it is a limited / special item, they won't /can't replace it. Offered me a 30% discount coupon for a future order. Why would I order anything when they could not deliver on my original order.
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Posted 3 months ago
Misleading information for free shipping. I didn't order due to being mislead.
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Posted 4 months ago
Absolutely disgraceful company! Customer service is non existent and the little contact I have encountered with them has been helpful. I have emailed them several times asking for the order I bought for my young grandson and have been told it’s lost at a couriers & they can’t help any further. I’ve asked for my money to be refunded and they are now just ignoring my contact. I cannot stress how dissatisfied I am with the company and now have to pursue a refund with my bank. THEY TAKE YOUR MONEY and DO NOT SUPPLY the goods!! Beware
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Posted 2 years ago
Most disastrous service ever. The acknowledgment from Fanatics for my complaint took three emails and two tweets. They still haven’t refunded my money for the transaction that was made more than two weeks before. It’s been more than week since they accepted that i did not receive my order.
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Posted 4 years ago
Horrible service was told my order did not go through so I did it again to receive two of the exact same orders then they charge you 10 to send things back. The size on the sweatshirt was suppose to be a medium women’s it fits my daughter so I called they credited me for my double order shipping to return but won’t credit me on the kids size saying I need to look at the size chart which clearly says it should more than fit me. So that’s my fault and I lose 10 bucks what a damn joke never ever again will I order from this place!!!
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Posted 4 years ago
Awesome price for an awesome jersey
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Posted 5 years ago
This website is awesome.
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Posted 6 years ago
Fanatics is rated 2.4 based on 12 reviews