If I could put 0 stars I would!!! Flix bus is a horrible bus service from beginning to end! I went to the so called destination and the bus never showed up, so I called customer service and she re-routed me to go downtown, I almost missed the bus!! When I came back from my vacation it was 116 degrees in California and the BUS HAD NO AIR, THE DRIVER SAID THAT AIR HASN’T WORKED FOR 2days! 😳 I was traveling back to Vegas the bus was EXTREMELY HOT! Customer service did nothing about it. They said that they don’t accommodate customers since we got to our destination! They could care less about humans. I WILL NEVER CATCH THIS BUS AGAIN! 😡