Literally stole the money from its customers. A year ago i booked trip through Flixbus and the trip were canceled due to Corona. They issued me vouchers instead of refund the money back to my bank account. I didn’t notice that the voucher is valid ONLY FOR A YEAR since the issued date. Literally now we still in the middle of Corona and my 31,18euro is expired because I wasn’t able to travel anywhere. A very well trick from the company to steal the money.
PLUS their customer service is really hard to reach and there is no way you could contact them for a refund.