If you want to be conned then use this service. During their scan of tickets, the ticket on my FlixBus app couldn't scan and I had to pay for another ticket last minute. At the time of booking it was £68.99 then during checkout they captilised on my misfortune by hiking the price to £112.99(picture proof) and now have palmed me off with a £46,99 voucher even with all the evidence. I have no interest in using the voucher personally. I was with friends who witnessed all this and if it wasn't for them I would of been stranded as I didn't have the money to afford the ticket at the time. I would of just been left in France alone due to them not being able to scan my ticket. Everytime I sent an email a different person responded, the service is a joke. I used to run a business and have to they treat their customers is absolutely appalling.