Avoid this company, they are crooks. They cancelled our bus due to a red weather warning two days ago. We were at the coach station, the screen said cancelled, the agents were walking around saying all the buses were cancelled, the phone line said everything was cancelled…
The next day we asked for a refund and they said they never cancelled it. I asked for some proof and they wouldn’t provide it. We have pictures of their screens saying the coach was cancelled but they still refuse to refund, it’s shocking and I can’t believe they’re allowed to operate.
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