Terrible customer experience. They told me i can take my ski equipment and after I book i should just tell them and they'll add to my booking. After I paid and booked, they tell me i can only ask them 48hrs before departure if i can add my skis. I asked for a refund and they said there is a 15EUR charge per passenger so i basically get nothing back. I am not able to plan my trip since i dont know if i can take my skis. I will book with another company now.
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