The worst bus service out there. I booked a bus from Brugges (belgium) to London and on the day of departure, Flixbus sent me the location of pick up as a message and the funny part was that the location for pick up was 600KM from Brugge!!! I was quite confused and I tried calling them but no one picked up. Then I tried to find the location that was mentioned in my ticket. By the time I reached the place, the bus took off. I managed to find the bus and tried to signal the driver but he just did not bother to stop. Because of all these fine services Flixbus provided, I ended up paying 230 euros to book a train ticket on the same day to London. I am taking them to the court for such irresponsible behavior and I insist all those who faced such issues to do the same.