I accidentally purchased a ticket for both June 25 and June 26, same time same destination, when I called to tell of my mistake and ask for a refund or exchange on one ticket I was given less than 40 percent back in the form of a voucher for future use.
Out of 50.00, I was given a voucher for 17.00 I can use towards another Flixbus ride. Isn't this predatory? I give you 50 for a trip. Don't take the trip, and you keep my 50.00 and give me a coupon for 17.00 on my next ride.
The one ride I took sucked.