Bus cancelled which will leave me stranded at the airport with no way to get home at 1am. Called customer services, online help chat, email.. refusing to book me on another route which is against the law (regulation (eu) no. 181/2011) and even their own T&C's on their website. When I read their own T&Cs to them on the phone they hung up both times. Shocking customer service and illegal practices.
Related Photos & Videos
