Terrible experience with this company and will NEVER take it again: 1. The first ride is from Lyon to Geneva on Aug 24, the bus arrived almost 1 hour later, it supposed to arrived at 11:45am, but actually at 12:40pm, the driver didn't explain anything, and the customer service says since it is not delayed from the departure for over 2 hours, there is nothing they can do. 2. The 2nd one is much worse, the ride is on Aug 26, from Nice to Marseille, the bus was delayed, and the driver said he couldn't get to the Marseille station because "road closure", but a few local people said they can guide him to arrive at the station, but he refused, and kicked out over 10 people at nowhere which is over 10 km from Marseille station. Everyone had to call uber to go to the location. The driver even didn't worry about the people waiting in Marseille station to the next cities and just left. That is the worst and terrible experience I have ever had in the past over 30 years.