This company needs to be dessolved as their service is utterly appauling. I ordered 2 leaving cards for senior Directors in my company on Friday 26th March, 2021, and was told delivery by 1st class royal mail should take 1-3 working days. 4 days later and cards haven't been received and I can't get hold of anyone on customer service to help me with finding out what's gone wrong. Both Directors were leaving the company on 31st March and none had received the cards with all messages from their team members and other senior colleagues. This is the worst and most embarrassing experience I have had to face organising any card for work colleagues. To add insult to injury I tried calling their customer complaints Helpline 0333 600 5100 and waited on the phone for an hour even though I was told my position in the queue was 'No. 1' extremely unprofessional and will never ever attempt to use their service ever again. I will also inform colleagues at my company not to use them or attempt to. Disgraceful. I will be taking my future business to their rival 'Moonpig' next time.