1.78 rating with zero replies from the company says it all!! As with just about everyone else here, I've had £15 taken from my account for 2 months (lucky I spotted it early) without my knowledge. I think from memory your redirected to click a tickbox to agree to the rewards scheme, (which most people would assume is based on multiple purchases over time through your account) before you enter your card details as you would expect to pay for your purchase. It's nothing short of an electronic 'slight of hand' confidence trick!! Surely this has to be illegal? Have emailed only to receive an automated reply.