I would give GrubHub negative stars if I could because 1 star is way too much! I ordered breakfast from McDonald's at exactly 9:33 am. The ETA was between 10:12 am - 10:22 am. Then the ETA changed to 10:34 am to 10:43 am. When the time changed to 11:37 am - 11:43 am, I decided that was enough and looked for a way to cancel. There was none. I looked at the ETA again and it was 12:24 pm - 12:33 pm. My food was delivered at exactly 11:32 am. That's 2hrs after being ordered. That is RIDICULOUS!!! GrubHub, please give customers the option to cancel orders that are beyond the second ETA change or refund their money.