We don’t use GrubHub but we ordered delivery from subway who does use GrubHub and every time we do there is an issue with their driver they never show up to our address and the last time we ordered from them they never delivered our food but said they did… We were told they were going to issue us a refund and it takes 3 to 5 business days to get our money back we waited a week and called to find out where our refund was because we never received it. Magically they could not find our account via phone number or email or name and was requesting an order number when I went to retrieve the order number from my email all of my emails from subway were magically missing out of my phone to suspect as hell and they were absolutely zero help so now we were out 37 dollars and never even got to eat… We will never use GrubHub and we will never order from anyone who does to deliver and I suggest you do the same they are the worst company ever and the worst customer service ever!!!!! I’ll give them negative stars if I could…
We are reporting it fraud…
3 years ago
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