Ordered on digital gift card to be emailed to my son, paid $100 yet my son never received the gift card needed today. In chat, they said they had to escalate the problem to another department. I told them my son needed the gift card now, they couldn't fix the problem, I asked for a refund, they said no. So now I have to protest the charge through my bank. Will never use Grub hub again, don't waste your time buying a digital gift card, they are totally incompetent. Just ordered the digital card from Door dash, arrived to my sons email within 5 minutes, screw you Grub hub, you lost my business forever and my bank will refund my money since my son never received the card. Terrible customer service.