June 9, 2022. Ordered at 5:30 pm.
We texted Driver 10 times to help her get here. She and her “boyfriend” thought they new better.
2 hrs later…..
PS. There’s no way to get to n Garland Ct, Chicago, without going on Michigan avenue. But they tried anyways. For 1 hr. Meanwhile we watched the little app car spin and turn. I stood downstairs watching everyone else get their deliveries, and finally when she arrived, I had to listen to her lie about traffic. There was no heavy traffic. Not on Michigan, and I don’t think in her neurons either.
This is the problem with inexperienced, non professional delivery people. And the restaurant won’t take any responsibility, but they should because these drivers are ruining their customer base.
Why would I ever use GrubHub again?
THEN…. We called GrubHub on their “Satisfaction Guarentee”. And all they offered us was $15. Cold mushy food, 2 hr wait, AND they make you tip up front (which we did just under 25%) and that’s not reversible when service is unsatisfactory. I expect a full refund when this happens. My appetite was so totally ruined I couldn’t even eat the food in my frig much less the El Mesquite Taqueria (great food but terrible cold)
3 years ago
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