My issue is with the Grubhub customer service. After I placed an order, I saw they had the wrong location done for the item to be delivered. Turns out the zip code was wrong. I went to Grubhub chat and they were not able initially to resolve the issue. All it should have taken was for the customer service rep to reach to the driver. The driver attempted to reach out to me and only texted some of the time instead of all the time like I requested. After 2-3 chats, I gave up on having it delivered. It shows up as being delivered. Who knows where it wound up?Wasted precious time dealing with grubhub. When I had more time, I reached out again to chat--Carlos R. was able to help and promised a refund. Will not be using Grubhub in the future--between the fees and service---it's not worth it. Two stars because the last rep was helpful.