Ordered a Dunkin order (large order with good tip) scheduled for delivery at 8 am for a work meeting at 8:30 am. Pre-ordered and pre-scheduled. Driver is all over the place on the map after picking up order, bypasses my work and appears to be joyriding all over the city. Order is marked as delivered when driver is miles from my workplace - I look like an idiot as said work meeting. It takes ages to fix and initially I was refunded only the delivery fee — for food that was either stolen or never picked up. Terrible service and terrible driver. App is deleted and I will not use again.