I have ordered food from them in the past couple of months and my food was over an hour and a half late. Then when it was late they put it on my front porch with no knock or nothing. So don't believe that guarantee your food will be on time because it won't. My food was cold and some foods you just can't eat cold, sorry. The credit was just not good enough when you have a bad experience and can't enjoy the food you wanted to eat. I have never had any issues with Doordash like this and I give it no stars actually. The food was expensive and I gave a tip and this was a horrible experience twice. Trust me order from Doordash you will be happy!