I would give them less than 1 star if it was availble. I ordered food for an important meeting from a sandwich shop. They were 30 minutes late and it had been assigned to one driver that said it would be delivered by 11:50 then it switched to another driver and said the food would be here by 12:36. I chatted with GrubHub and asked why they were so late. The customer service person asked if I still wanted the food and I said yes, people are sitting around waiting for their food. I called around 12:45 when the food still hadn't shown up and the driver said that GrubHub canceled the order. When I spoke to GrubHub, they said, no, your driver will be there in 5 minutes. When I told them I just got off the phone with him and he returned the food, they canceled the order again. No one there knows what they're doing. If you have an important meeting, do not order from them.