My MC Donald’s order arrived late and took more than 1 hour to arrive. When it got here it was freezing cold, the French fries were withered and super cold. One burger was missing and the one that was delivered was super cold as well. We had no way to reheat it. So I requested refund and by the time the agent said they would do it. So I reordered with DoorDash the same order and it arrived in 19 minutes. Unfortunately Grubhub did not refunded me and the next day when I talked with them again on the chat, they said that even if my food was not edible, they could refund me just for the missing item and give me 1/4 of my order amount in a credit for a future order. I won’t order again with Grubhub and would recommend everyone to first try to buy it with DoorDash. It’s much faster and when you have a problem, they really help.