GrubHub decided NOT to refund my missing Golden Spice smoothie that was part of my Fix & Repeat meal order. Apparently, the smoothie is seasonal and was no longer supposed to be on the menu but I didn't find this out until I spoke with the restaurant manager who said that it had been removed from their online menu and they refunded my money and GrubHub needed to approve the refund. When I contacted Grub Hub they refused to refund me. They said I had too many issues with past orders and I would no longer be receiving any refunds. I told them that this was not right as they were punishing me for restaurants and delivery drivers mistakes, which I had no control over. They still refused to refund me. I had to file a dispute with my credit card company who refunded me my $11.50 and went after GrubHub. I also filed a complaint with the BBB and this is my 5th review that I have written about GrubHub and their shady business practices. They have 3 lawsuits filed against them and I am surprised they remain in business. I will NEVER order from them again!