I ordered a meal and we were unable to reach the driver with the correct directions. The driver took the meals somewhere and took a blurry photo that was not my door. Upon contacting customer service they decided to give me a promo for half of what I spent on that meal that I did not get. The promo that they gave me expired less than 60 days, therefore GrubHub stole my money and they can offer no recourse. I contacted customer support and was told there was nothing they could do. this company is in business to rip people off, They truly do not care about the customer.