It was my first time using GrubHub. I received two separate text messages indicating my order would be late or later than expected not a problem no big deal but then when I get my order, it’s not correct. They delivered the wrong pizza. The driver must’ve turned my mother’s food upside down because it was leaking from the bag when we received it and when I tried to do online chat with customer service, it didn’t seem to work, you all charged a delivery free and then you charge a ridiculous amount for “operational” fees and then we’re expected to tip the delivery people. So by the time I finish paying all the fees and tip I end up paying another $15 for an order. Do not believe I will be using this service again.