I've ordered from Grubhub to many time to count. But I've had so many horrible experiences I wont be using them again. During my last experience they were late and all the food was cold. I was missing ketchup and ranch packets and the bacon on burger was MIA. I called and they weren't willing to give me a refund. They offered a $5, then $7 then $10 credit on my account. So basically Grubhub, restaurant and driver all benefit and only the the paying customers get screwed. That's just unacceptable.
11 months ago
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