I recently began using GrubHub due to its inclusion with my Amazon Prime membership, but it has turned out to be one of my worst decisions. I understand now why I typically prefer DoorDash. GrubHub's service is exceedingly slow; my food is rarely delivered on time. Each order results in a lengthy wait, often accompanied by multiple delays before the food finally arrives. When it does come, it is usually cold. After contacting customer service about the cold food, I was offered a mere $5 credit, despite having spent around $40. It took two to three hours to receive my order, and this experience has convinced me to never use GrubHub again.