FIRST OF ALL I AM A DISABLED PERSON. So I ordered Lunch at noon the delivered items were garbage. So I ordered 4 items from Istanbul Kebab Restaurant. 2 shawarme sandwiches, which were ok, 1 kelle tandir which was also ok. And 1 egg plant kebab which was NOT DELIVERED. I called the restaurant and they appologized and told me they were out of it an they will contact Grub Hub to refund the $23.00 . I called Grubhub and they told me they refunded the garbage I received noon time because of my complaint, but they can not refund this UNSENT item even if it is not delivered. IS THIS THE WAY THEY PUNISH A CUSTOMER FOR COMPLAINING ABOUT A BAD FOOD DELIVERED, WENT TO GARGAGE WITOUT BEING CONSUMED AND PAY FOR AN ITEM WHICH IS NOT DELIVERED EVEN WITHOUT TALKING TO THE RESTAURANT WHICH ADMITS THEY COULD NOT SEND IT BECASE IT WAS FINISHED. Below is tbe picture of philly cheese steak which is filled with fat, onions and tomatos. I have never heard of a philly cheese steak like that. Just garbage.
4 months ago
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