I rarely leave reviews, but my recent experience with Grubhub was so frustrating that I had to share. I placed an order and waited well over an hour — with no updates, no communication, and absolutely no help from customer service. I tried reaching out multiple times, and every response felt generic and unhelpful. It got so bad that I ended up reordering the exact same meal on DoorDash, and they delivered it quickly and without any issues. The lady on the phone told me false information stating that the place I was ordering from wasent taking orders. Between the delays, the lack of accountability, and awful customer support, I’ll be sticking to DoorDash from now on. I wish I could give them 0 stars because it’s horrible.