I rarely leave reviews, but I feel compelled as it looks like others have the same experience. I placed an order for my son. The address was correct and because it was a business, i included the name of the business. The driver called me for the code when he arrived . I confirmed over the phone the code and asked him to confirm he was at the correct business. He did. I learned 5 minutes later from my son that the food wasn’t there. I connected with Grub Hub first via chat, and then called their toll free number. Each of the customer service reps told me they couldn’t do anything because I had confirmed the code. Over and over, despite the fact that the delivered to the WRONG address. I immediately deleted the Grub Hub app, downloaded DoorDash and reordered the food. Grub Hub lost a good customer today. 🤷🏻‍♀️