Absolutely unacceptable delivery experience. I ordered a pizza from Papa John’s through Grubhub. When it arrived, it was completely disheveled—clearly mishandled during delivery. I reached out to the store, sent them a photo, and they were incredibly professional and apologetic. Papa John’s immediately sent out a replacement pizza, which I really appreciated. Here’s where it went from bad to downright disrespectful. The second Grubhub driver didn’t knock, didn’t ring the doorbell, didn’t text—nothing. They just left the pizza at my front door like it was a package, without making any effort to let me know it had arrived. If I hadn’t checked my door myself, it could’ve sat there who knows how long. This is the kind of service that makes me say never again. I will absolutely not be using Grubhub in the future, nor would I recommend it to anyone. Delivery isn’t just about dropping food off—it’s about respect, communication, and customer care. Grubhub failed on all fronts.