Horrible - had an order and the driver was waiting at the restaurant for the food. The next thing I knew another driver was heading to the store and was quite far away. My food arrived an hour later than originally scheduled and was ice cold and obviously had been sitting out for some time. I complained to customer service and was waiting for some time and they said sorry no refund. I told them they could clearly look at history and see what happened. They don’t care. Will definitely stick to uber eats and door dash from now on. I’ve used them before and this restaurant many times it was definitely a driver issue. Terrible service.