You’re asking, “What went wrong?” I’ve been waiting in the help chat since 11:06pm and it’s 11:55pm right now. There’s still 5 people ahead of me. That’s what’s wrong. What is the point of contactless delivery if the driver needs the pin? Every single time they want the pin. At this point I’m going to switch to DoorDash because it’s faster and it’s contactless. I’d rather pay a bit more than deal with Grubhub. Waiting to chat with customer service since 11:06pm ( still waiting) is ridiculous.
2 weeks ago
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