I placed an order via Grubhub and the order itself took one and a half hours to arrive ( mind you the location I was ordering from was 10 mins away ) once it finally arrived the entire order was ice cold and not eatable . I immediately contacted Grubhub who apologized for the issue and admired it was their fault for the issue but stated they cannot refund my order due to them refunding 6.99$ for the late delivery guarantee. The order which was over 35$ woudl not be refunded even though everything was cold ! Extremely unacceptable Grubhub ! I will no longer be using their service