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Anonymous
I HaveTried Them Twice I HaveTried Them Twice. The first time the app changed the address and zip code automatically and they never apologized and I got my food extremely late and stone cold. The Service Sucked. I finally tried them again about 2 years later. I changed and put in the correct address again. I watched the app car tracker & after it said it was on it’s way, the car never moved for 17 minutes. The it went the wrong way. The driver called me finally from a number that identified from clear across the country. I thought it was one of those Robot Calls. Finally after a very very long time I called the driver from the app, because I checked and the address switched again completely. I told the driver and waited. An an hour & 15 minutes have gone by now. Finally I get a call from his boss. Now I speak 2 languages and I am very used to dealing with people how are speaking with a heavy accent. No worries I’m patient. Well the boss was extremely hard to understand. He also called from a number from clear across the country but this time I answered because of before. He informed me that they would not be bringing me our dinner at Call. It now had been an hour and 40 minutes. But I could start the process all over again 😱😡. He was very rude and I wouldn’t get my money back for 5 business days. This was a Special occasion on a Friday Evening. Now We didn’t have enough money in our account to have dinner 😤. Other Times We’ve used DoorDash and They are Fast, Kind & The Food arrives Piping Hot & Fresh🤗. I deleted The GrubHub App!!!!
5 years ago
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grubHub has a 1.1 average rating from 1,728 reviews